Hotel Coco Grand Ueno Shinobazu

“First time in Tokyo!”

This hotel had great customer service, great amenities and great breakfast! All for a reasonable price! The check in and check out process were super easy! The hotel was located about a 10 minute walk from the Ueno train station. It is located about the same distance from great shopping! One o… Más

This hotel had great customer service, great amenities and great breakfast! All for a reasonable price! The check in and check out process were super easy! The hotel was located about a 10 minute walk from the Ueno train station. It is located about the same distance from great shopping! One of the unique experiences I had at this hotel was realizing that they had both a back and foot massager in the room! After a long day of walking and exploring, it was so nice to treat my feet to a great massage to alleviate the pain of the day. Also, the in room toiletries were great! Sometimes hotel soaps aren't the greatest but this hotel took great care to select great products! I know this is a small thing but in my book, this just adds to the great hospitality of this hotel! I'd recommend this hotel gladly!

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“Most Impressive Hotel!”

This is the best boutique hotel in Tokyo I ever stayed! Every detail from the time I checked in to the room and to the hot bath and then breakfast. So very impressed by every arrangement and design of room, big tv, nice toilet, leg massager, bedrock sauna and even fantastic pastries for breakfast f… Más

This is the best boutique hotel in Tokyo I ever stayed! Every detail from the time I checked in to the room and to the hot bath and then breakfast. So very impressed by every arrangement and design of room, big tv, nice toilet, leg massager, bedrock sauna and even fantastic pastries for breakfast from the bakery next door. Excellent!

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“Great place to stay”

I had a great stay here. The room is ridiculously small (almost no room to open a suitcase and barely any room to stand) but that's fine if you're going to be out most of the time. The room was clean and quiet, and the bed and pillows were comfortable. The breakfast buffet had a good range although… Más

I had a great stay here. The room is ridiculously small (almost no room to open a suitcase and barely any room to stand) but that's fine if you're going to be out most of the time. The room was clean and quiet, and the bed and pillows were comfortable. The breakfast buffet had a good range although sometimes the eggs or bread ran out before finishing time. My room had a lovely view of the park across the road as well.

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“Very, Very Clean but Very Small Room”

The hotel was clean. I mean obsessively clean. I actively went looking for some dirt in the bathroom or room and couldn't find anything. The whole hotel is modern and very well presented. However, the room we had was TINY. We were in 905 and there was barely enough room for the two of us in th… Más

The hotel was clean. I mean obsessively clean. I actively went looking for some dirt in the bathroom or room and couldn't find anything. The whole hotel is modern and very well presented. However, the room we had was TINY. We were in 905 and there was barely enough room for the two of us in there. Plus we had ski gear (Hakuba), so our bags were piled up in the corner. There was no cupboard to store close or any real storage areas for anything. Despite this, there weren't too many other quibbles. One very cool feature is a mobile phone in the room that allows you to take with you around Tokyo with a heap of tourist tips (although everything was closed due to COVID19). It has free data and apparently allows free phone calls too (we didn't try that out), so it saved us having to pay for data on our own phones when searching maps or places to eat/drink. The included breakfasts were great, although a little repetitive after four days. It catered for all different culinary tastes but we mainly stuck with the Western styled eggs and toast. The hot baths were well secured, with a special entry card needed to enter the women's rooms (my partner thought this was fantastic). Overall a good hotel in a great location. Pity about how tiny the room was.

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