Ambassador Hotel & Conference Centre

“Perfect stay”

We recently stayed here as part of a hockey tournament happening locally. We stayed there for two nights and it was really good. The children had fun in the pool and rooms were large enough for all our gear. The restaurant server was fantastic and made my kids feel special. We hope to return in the… Más

We recently stayed here as part of a hockey tournament happening locally. We stayed there for two nights and it was really good. The children had fun in the pool and rooms were large enough for all our gear. The restaurant server was fantastic and made my kids feel special. We hope to return in the future again if our team travels to Kingston.

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“Great hotel on the outskirts of town”

Great hotel on the outskirts of town. As a new / newly renovated hotel, the room was spacious, clean and well equipped. Had a very good nights sleep here. We didn’t eat in the restaurant next door but had a drink at the bar before heading into town for some food. Great facility to have next doo… Más

Great hotel on the outskirts of town. As a new / newly renovated hotel, the room was spacious, clean and well equipped. Had a very good nights sleep here. We didn’t eat in the restaurant next door but had a drink at the bar before heading into town for some food. Great facility to have next door to the hotel though if you didn’t want to drive out. Free parking.

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“RESTAURANT EXPERIENCE”

My spouse and I just checked out the new Cannery restaurant in the new Hilton Hotel. The decor is very nice, and the food was really good. The problem is the lack of staff, the two only servers were really busy being bartenders, hostess, servers and anything else they could manage. Our server was … Más

My spouse and I just checked out the new Cannery restaurant in the new Hilton Hotel. The decor is very nice, and the food was really good. The problem is the lack of staff, the two only servers were really busy being bartenders, hostess, servers and anything else they could manage. Our server was great, but the hotel needs to deal with the shortcomings they have created. Please do a better job to support the staff, less turnover, and happier customers.

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“As a Diamond Member we expected more”

This is the first time arriving at a Doubletree as a Diamond Member that we felt being a member really didn't matter. We arrived after 1pm and the hotel was pretty much empty but we were told our room wasn't available come back later. When we came back there was only one person working the check i… Más

This is the first time arriving at a Doubletree as a Diamond Member that we felt being a member really didn't matter. We arrived after 1pm and the hotel was pretty much empty but we were told our room wasn't available come back later. When we came back there was only one person working the check in and a large crowd in line. We stood at the Hilton Honors desk and waited and waited for someone to check us in. Why exactly do you have this desk? We had to ask for our free waters and cookies. No big deal but we did feel like we were bothering the staff by asking We also had to ask if we would receive free breakfast vouchers. The room we finally received was just an ok nothing special room overlooking the front overhang of the entrance. I don't know why we had to wait an extra hour for that! Anyway the rest of the hotel was good felt new. The restaurant for breakfast was ok. If we didn't have the free vouchers we probably would not have used it the 2nd day Some pictures attached.

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